Zara’s Doggy Day Care is committed to ensuring your dog receives the best care and yourself, as a customer, excellent service.

We know Zara’s Doggy Day Care sets the benchmark in the Day Care industry; unfortunately, in our opinion, as in many new markets, the entire sector requires improvement. We would like to see more maturity, coherence and professionalism within the pet care sector.

This is where the Pet Industry Federation has a role; every member must commit to their charter:-

  Strive to improve industry standards

  Promote responsible pet ownership

  Strive to ensure customer satisfaction at all times

  Always provide customers with clear and current information about products and services in a polite and professional manner

  Ensure all staff are appropriately trained to carry out their job role and that they have a comprehensive understanding of company products, services and procedures

  Minimise the environmental impact of their business wherever possible

  Promote best practice in animal welfare by observing the Five Welfare Needs: Diet; Accommodation; Wellness; Sociability; Behaviour

  Maintain their working environment to ensure it is fit for purpose

  Abide by all current legislation relative to the business

  Not bring the pet industry, the Pet Industry Federation or divisional association into disrepute

We’re the first Doggy Day Care to become a member in the local area and think it’s an excellent step for any pet service to join.

If any of my customers would like to discuss or know more about our services and/or our work with the Pet Industry Federation don’t hesitate to get in touch.